gb 99 Privacy Policy
At gb 99, protecting the personal data of our players across Bangladesh is a fundamental responsibility — not an afterthought. This Privacy Policy explains precisely what information we collect, how we use it, who we share it with, and what rights you hold over your own data as a registered player on the gb 99 platform.
How gb 99 Protects Your Privacy
All data transmitted between your device and the gb 99 platform is protected by industry-standard 256-bit SSL (Secure Sockets Layer) encryption, preventing interception by unauthorised third parties.
gb 99 collects only the personal data that is strictly necessary to operate your account, process your transactions, and comply with applicable anti-money laundering and responsible gaming obligations.
gb 99 does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information is used solely to deliver the gb 99 platform services and meet our legal obligations.
Identity documents submitted during KYC verification are stored in an encrypted, access-controlled environment. Only authorised compliance staff with a genuine operational need may access these documents.
Registered players on gb 99 hold clear rights over their personal data, including the right to access, correct, or request deletion of information we hold about them, subject to our legal retention obligations.
gb 99 uses cookies and similar tracking technologies only for platform functionality, session management, fraud prevention, and anonymised analytics. We do not use cookies to build third-party advertising profiles.
Information We Collect
gb 99 collects personal data through several channels — account registration, identity verification, payment processing, platform usage, and direct communications with our support team. All data collection is purposeful; we do not collect data beyond what is operationally or legally required.
1.1 Registration Data
When you create a gb 99 account, we collect the personal information you provide during the registration form. This includes your legal full name, date of birth, residential address in Bangladesh (including division, district, and postcode), contact email address, and a username of your choosing. This data is required to establish your identity, ensure you meet our minimum age requirement of 18 years, and to contact you regarding your account.
1.2 Identity Verification (KYC) Data
To comply with our Know Your Customer (KYC) obligations and anti-money laundering (AML) best practices, gb 99 requires players to submit documentary evidence of identity and address before processing withdrawals or when unusual account activity is detected. KYC documents collected may include:
- Government-issued national identification card (NID), passport, or driving licence — providing full name, date of birth, and photograph;
- Proof of address document such as a utility bill, bank statement, or official government letter dated within the last three months;
- Payment method verification screenshots confirming that a bKash, Nagad, Rocket, or Upay account is registered in your name.
These documents are processed solely for identity and fraud prevention purposes and are stored in an encrypted, access-restricted document management system.
1.3 Financial Transaction Data
When you make a deposit or withdrawal, gb 99 records details of the transaction including the amount in BDT (৳), the payment method used (e.g., bKash, Nagad, Visa, Mastercard, Dutch-Bangla Bank), the date and time of the transaction expressed in Bangladesh Standard Time (BST, UTC+6), and the transaction reference number issued by your payment provider. We do not store full card numbers or mobile banking PINs — these are processed and held by the respective payment providers under their own security standards.
1.4 Platform Usage Data
gb 99 automatically collects technical and behavioural data when you interact with our platform. This includes your IP address, device type, operating system, browser type and version, the pages you visit on gb 99, game sessions initiated, bet history, session start and end times, and any error events encountered. This data is used for fraud detection, platform security, game fairness monitoring, and aggregate analytics to improve the user experience.
1.5 Communications Data
If you contact gb 99 support by email at [email protected], or interact with our support chat interface, we retain a record of those communications including your name, contact email, the content of the inquiry, and our response. These records are held to ensure quality of service, provide a consistent support experience, and as an audit trail in the event of a dispute.
| Category | Examples |
|---|---|
| Identity | Name, DOB, NID, photo |
| Contact | Email, address |
| Financial | Transaction history, BDT amounts |
| Technical | IP address, device, browser |
| Behavioural | Game sessions, bet records |
| Communications | Support ticket content |
Age Verification: gb 99 is strictly an 18+ platform. Date of birth is collected at registration and may be verified against KYC documents. Any account found to belong to a person under 18 will be suspended immediately and all associated balances forfeited.
How We Use Your Data
gb 99 processes personal data only for clearly defined, legitimate purposes. We do not use your data in ways that are incompatible with the purpose for which it was originally collected. The primary purposes for which we use your personal data are as follows:
Account Management & Service Delivery
The most fundamental use of your data is to create, maintain, and operate your gb 99 account. This includes authenticating your identity when you log in, processing deposits and withdrawals in BDT via your chosen payment method, crediting bonuses and promotional rewards to your account, maintaining your game and transaction history, and communicating essential account updates such as security alerts, verification requests, and withdrawal confirmations. Without this processing, gb 99 cannot provide its core gambling and betting services to you.
Compliance with Legal & Regulatory Obligations
gb 99 is obligated to carry out KYC verification, maintain financial transaction records, and conduct ongoing monitoring of account activity as part of its anti-money laundering (AML) and responsible gaming obligations. Personal data processed for compliance purposes is retained for the period required by applicable legal obligations, which may extend beyond the life of your active account.
Fraud Prevention & Platform Security
gb 99 uses technical and behavioural data — including IP addresses, device fingerprints, login patterns, and betting behaviour — to detect and prevent fraudulent activity, collusion, bonus abuse, multi-accounting, and other prohibited conduct described in our Terms & Conditions. Where suspicious activity is identified, gb 99 may restrict account access pending investigation, and may share relevant data with payment providers or relevant authorities as required.
Responsible Gaming Monitoring
As part of our commitment to player welfare, gb 99 monitors account usage patterns to identify potential signs of problem gambling behaviour, such as rapid escalation of deposit amounts, extended uninterrupted session lengths, or repeated attempts to override voluntary deposit limits. Where such patterns are identified, our responsible gaming team may reach out to the player proactively to offer support resources. Players in Bangladesh who are concerned about their gambling behaviour are encouraged to visit our Responsible Gaming page.
Marketing Communications
Where you have given your explicit consent at the point of registration or subsequently through your account communication preferences, gb 99 may send you promotional emails or platform notifications about new games, bonus offers, BPL or IPL betting markets, seasonal promotions tied to events such as Eid or Pohela Boishakh, and other offers relevant to players in Bangladesh. You may withdraw this consent and opt out of marketing communications at any time by updating your account notification preferences or by contacting [email protected]. Withdrawal of marketing consent does not affect the processing of data for account management or legal compliance purposes.
Platform Improvement & Analytics
Aggregated, anonymised platform usage data is used to analyse game popularity, identify technical performance issues, optimise page load times, and improve the overall user experience for players across Dhaka, Chittagong, Sylhet, Khulna, and other locations in Bangladesh. This analytics processing does not identify individual players and does not affect your account in any way.
Data Sharing & Disclosure
gb 99 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. However, in order to operate the platform and meet our legal obligations, we may share specific categories of personal data with the following categories of third parties, each of whom is bound by appropriate data protection obligations:
Game Technology Providers
gb 99's game library is powered by internationally recognised third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game hosted by one of these providers, limited session and gameplay data — such as your anonymised player session ID, game result, and bet amount — is processed by that provider's platform. These providers operate under their own data protection frameworks and are contractually prohibited from using your data for any purpose other than delivering the game service.
Payment Processing Partners
To facilitate deposits and withdrawals in BDT, gb 99 works with payment processing partners including bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank, and City Bank. When you initiate a financial transaction, the relevant payment provider receives the transaction amount, your payment account reference, and a transaction identifier. Payment providers process this data under their own privacy policies and regulatory obligations. gb 99 does not have access to your full card number, mobile banking PIN, or other sensitive payment credentials managed directly by your payment provider.
Identity Verification Services
gb 99 may use specialist third-party KYC verification services to authenticate identity documents submitted during the account verification process. These services receive copies of the documents you submit and return a verification result to gb 99. Document data shared with verification partners is processed for identity authentication purposes only and is subject to strict confidentiality agreements.
Legal & Regulatory Disclosure
gb 99 may be required to disclose personal data to law enforcement agencies, regulatory bodies, or other government authorities where we receive a lawful order or request to do so, or where disclosure is necessary to prevent, detect, or prosecute criminal activity including fraud and money laundering. gb 99 will comply with all valid legal obligations to disclose data while taking reasonable steps to protect player privacy to the extent permitted by law.
Business Transfers
In the event that gb 99 undergoes a merger, acquisition, restructuring, or sale of all or substantially all of its assets, player data held at the time of such transaction may be transferred to the acquiring entity as part of the business assets. Players will be notified of any such transfer and any material change to the way their data is processed as a result.
| Recipient Type | Data Shared | Purpose |
|---|---|---|
| Game Providers | Session ID, bet data | Game delivery |
| Payment Partners | Transaction ref, amount | Deposits & withdrawals |
| KYC Services | ID documents | Identity verification |
| Legal Authorities | As required by law | Legal compliance |
| Acquirers | Account records | Business transfer |
Cookies & Tracking Technologies
gb 99 uses cookies and similar client-side tracking technologies — including local storage tokens and session identifiers — to operate the platform effectively, maintain your authenticated session, detect fraud, and measure anonymous aggregate usage statistics. This section explains what types of cookies we use, what they do, and how you can manage your preferences.
What Is a Cookie?
A cookie is a small text file placed on your device by a website you visit. Cookies are widely used to make websites work efficiently, to remember your preferences, and to provide anonymous information to site owners about how their platform is being used. gb 99 uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a defined period).
Types of Cookies gb 99 Uses
Required for the platform to function. These include session authentication tokens that keep you logged in, CSRF protection tokens, and load-balancing cookies. Essential cookies cannot be disabled without preventing access to your account.
Anonymised cookies used to understand how players navigate the platform — which pages are visited most, where players exit the site, and how long sessions last. Analytics data is aggregated and does not identify individual players.
Used to detect and prevent fraudulent login attempts, bot traffic, and multi-accounting. Security cookies record device fingerprint signals and login pattern data to flag unusual access events for our fraud prevention team.
Store your platform preferences such as your chosen language, notification settings, and responsible gaming limits so these are remembered across sessions without requiring you to reconfigure them each time you log in.
Managing Your Cookie Preferences
You may configure your browser to refuse, block, or delete cookies at any time through your browser's settings menu. However, please be aware that disabling essential cookies will prevent you from logging in to your gb 99 account and using platform features that require authentication. Disabling analytics or preference cookies will not prevent platform access but may degrade your user experience. gb 99 does not use cookies to serve third-party advertising or to build cross-site behavioural advertising profiles.
Data Retention & Security
Retention Periods
gb 99 retains personal data only for as long as it is necessary to fulfil the purpose for which it was collected, or as required by applicable legal or regulatory obligations. The following general retention guidelines apply:
- Active account data (registration details, contact information, game history, transaction records) is retained for the full lifetime of an active account plus a minimum of five years following account closure, in accordance with financial record-keeping requirements.
- KYC documents (identity cards, address proof, payment method confirmations) are retained for a minimum of five years from the date of submission, or longer if required by applicable AML regulations.
- Financial transaction records are retained for a minimum of seven years from the transaction date to satisfy standard accounting and anti-money laundering record-keeping periods.
- Support communications are retained for a period of three years from the date of the most recent communication in a given support thread.
- Marketing consent records are retained for the duration of your account and for two years following opt-out, to demonstrate compliance with consent requirements.
- Anonymised analytics data (which cannot be linked back to an individual player) may be retained indefinitely for platform improvement purposes.
When personal data is no longer required and its retention period has expired, gb 99 securely deletes or anonymises it using industry-standard data destruction methods.
Security Measures
gb 99 implements a layered approach to data security to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. Our technical and organisational security measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and gb 99's servers;
- Encryption of sensitive data fields (including identity document images and payment references) at rest in our database systems;
- Role-based access controls ensuring that only authorised staff with a genuine operational need can access personal data, and only to the extent necessary for their role;
- Regular security audits and vulnerability assessments of platform infrastructure;
- Multi-factor authentication requirements for staff accounts with access to player data;
- Automatic session timeout and re-authentication requirements to prevent unauthorised access to unattended logged-in accounts.
Despite these measures, no data transmission over the internet or storage system can be guaranteed to be 100% secure. If you believe your gb 99 account has been compromised, please contact [email protected] immediately so we can take appropriate protective action.
| Data Type | Retention Period |
|---|---|
| Account & registration data | Life of account + 5 years |
| KYC documents | 5 years minimum |
| Financial transactions | 7 years |
| Support communications | 3 years |
| Marketing consent records | Account life + 2 years |
| Anonymised analytics | Indefinite |
Security Incident Response: In the unlikely event of a data breach affecting your personal data, gb 99 will notify affected players without undue delay, describing the nature of the breach, the categories of data affected, and the steps being taken to mitigate any impact.
Your Rights Over Your Personal Data
As a registered player on gb 99, you hold a number of rights with respect to your personal data. gb 99 is committed to honouring these rights in a timely and transparent manner. To exercise any of the rights described below, please submit a written request to our support team at [email protected] with the subject line "Data Rights Request", including your full name, registered email address, and a description of your request. gb 99 will acknowledge receipt of your request within 3 business days and aim to provide a substantive response within 30 calendar days.
Right of Access
You have the right to request a copy of the personal data that gb 99 holds about you, including the categories of data collected, the purposes for which it is processed, and the third parties with whom it has been shared. gb 99 will provide this information in a structured, commonly used format upon receipt of a valid access request.
Right to Rectification
If you believe that any personal data we hold about you is inaccurate, incomplete, or out of date, you have the right to request that it be corrected. For routine contact information updates (such as email address or residential address), you may make corrections directly through your gb 99 account settings. For corrections to identity-linked data (such as your registered legal name or date of birth), gb 99 will require documentary evidence before making changes.
Right to Erasure
You may request that gb 99 delete your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where you believe the data has been processed unlawfully. Please note that this right is not absolute — gb 99 may be required to retain certain data categories for compliance with legal obligations (including AML and financial record-keeping requirements) even following an erasure request. Where full deletion is not possible, gb 99 will explain which data must be retained and why.
Right to Restrict Processing
In certain circumstances, you may request that gb 99 restrict the processing of your personal data — for example, while the accuracy of data is being contested, or while an objection to processing is being assessed. During a processing restriction, gb 99 will continue to store the data but will not actively use it for any purpose other than storage.
Right to Object
You have the right to object at any time to the processing of your personal data for direct marketing purposes, including profiling related to direct marketing. Upon receipt of a valid objection to marketing, gb 99 will cease using your data for that purpose immediately. You may also object to processing based on gb 99's legitimate interests; such objections will be assessed on a case-by-case basis.
Right to Data Portability
Where data processing is carried out on the basis of your consent or in performance of a contract, you have the right to receive the personal data you have provided to gb 99 in a structured, machine-readable format (such as CSV or JSON), and to transmit that data to another service provider of your choice.
Third-Party Services & Links
The gb 99 platform integrates with several categories of third-party services in order to deliver its full range of casino, sports betting, and payment features to players in Bangladesh. While gb 99 takes care to select reputable service partners and to establish appropriate data protection agreements with them, each third-party provider operates under its own privacy policy and data handling standards. gb 99 is not responsible for the privacy practices of third-party service providers beyond the contractual obligations we have imposed on them.
Embedded Game Content
Games supplied by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other providers are delivered via embedded iframes or API-integrated game launchers within the gb 99 platform environment. When you launch a game, a session token is passed to the game provider's infrastructure to authenticate your session. The game provider may collect anonymised gameplay telemetry data — such as round outcomes, bet amounts, and session duration — for the purpose of game performance monitoring and RNG certification compliance. This data is not linked to your gb 99 account in any way that could identify you to the game provider as a named individual.
Payment Infrastructure
Deposit and withdrawal transactions are routed through the payment infrastructure of bKash, Nagad, Rocket, Upay, Visa, Mastercard, and our banking partners. When you initiate a transaction, you will interact directly with that payment provider's secure interface. gb 99 does not handle or store your mobile banking PIN, card CVV, or full card number. Please refer to the privacy policy of your chosen payment provider for details of how they handle your payment credentials.
Analytics Infrastructure
gb 99 uses privacy-respecting analytics infrastructure to measure aggregate platform performance. Analytics data collected is anonymised prior to processing and is used exclusively for internal platform improvement purposes. gb 99 does not share analytics data with advertising networks or data brokers.
No Third-Party Advertising Networks
gb 99 does not place third-party advertising network scripts on its platform. Players will not be tracked across external websites for the purpose of serving targeted advertising based on their gb 99 activity. Our use of tracking technologies is limited to what is necessary for platform operations, security, and first-party analytics as described in Section 4 of this policy.
Policy Updates & Contact
Updates to This Privacy Policy
gb 99 reserves the right to update or revise this Privacy Policy at any time. Changes may be made to reflect updates in our data practices, changes in applicable law or regulation, or the introduction of new platform features that involve new categories of data processing. The effective date displayed at the top of this page will be updated to reflect the date of the most recent revision.
Where changes to this Privacy Policy are material — meaning they significantly alter how your personal data is collected, used, or shared — gb 99 will notify registered players by email to the address associated with their account and by posting a prominent notice on the gb 99 platform for a period of not less than 14 days before the changes take effect. For non-material changes (such as clarifications of existing language, corrections of typographical errors, or reorganisation of sections), the updated policy will be published without individual notification.
Your continued use of the gb 99 platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with a material change to this policy, you should close your account and cease using the platform before the revised policy takes effect. Account closure requests should be directed to [email protected].
How to Contact gb 99 About Your Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which gb 99 handles your personal data, please contact our support team using the details below. Our English-language support team operates 24 hours a day, 7 days a week, on Bangladesh Standard Time (BST, UTC+6).
Data Protection Enquiries: Email our support team at [email protected] with the subject line "Privacy Policy Enquiry". We aim to respond to all privacy-related queries within 5 business days.
When submitting a privacy-related request, please include your full name, your registered gb 99 account email address, and a clear description of your query or request. This will allow us to locate your records promptly and respond with accurate, account-specific information. Please do not include sensitive financial credentials, passwords, or payment PINs in any communication sent to gb 99 support.
For privacy enquiries, data access requests, or any concern about how gb 99 handles your personal information, reach us at:
Available 24/7 in English — Bangladesh Standard Time (BST, UTC+6).
| Request Type | Response Target |
|---|---|
| General privacy query | 5 business days |
| Data access request | 30 calendar days |
| Erasure request | 30 calendar days |
| Security incident | 72 hours |
Explore gb 99 With Confidence
Now that you understand how gb 99 protects your personal data, browse our full range of casino games, live sports betting markets, and slot titles — all secured with industry-standard encryption and delivered in BDT for players across Bangladesh.